I needed a job really badly and told the interviewer that I knew all about computer networking when I really did not. She gave me the job, but only on a trial basis. I went to the library and got as many books as I could about computer networking. I read all night before my first day of work. When I arrived, I found out that I had been assigned a job of putting in plasma mounts, which I knew I could do and of installing cat 5e Keystone jacks which I knew nothing about. It took me about a week to get all of the plasma mounts finished. I was to install the cat 5E Keystone jacks the following Monday. I got online and read everything I could from what the jacks do, to how to install them and how to troubleshoot when something goes wrong with them. I felt very confident going in to work the following Monday and decided to try and do the installation and see how it went. When I had finished, I was amazed to find out that it all worked and worked properly. I have become the go to person when you need Cat 5E Keystone jacks installed in my company.